Consumer Rights Act 


The aim of this course is to greater increase your knowledge of the Consumer Rights Act 2015, as well as the relevant legislation. The key points covered in this course are:

  • Consumer rights
  • Resolutions
  • Time limits of claims.


The Consumer Rights Act 2015 outlines a single set of rights for consumers when they buy goods, digital content or services, and clarifies the current legal framework. It is imperative that you and your staff know exactly what rights consumers have in order to avoid misleading or misselling which could lead to huge consequences for your business.

Consumer Rights Act 


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