Book keeping and recording training course

Communication & Record Keeping

Course Duration:  3 Hours

 

Aims:

This session is designed to give participants an understanding of what is effective communication and how to overcome barriers to communication.
It covers the importance of good record keeping, reporting, storing of information and confidentiality.

 

Course Content:

  • What is effective communication
  • Barriers to communication
  • Understanding perception and interpretation
  • The importance of accurate record keeping
  • Data protection (GDPR)

Maximum 15 delegates per session

 

 

Communication & Record Keeping

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